Cookie Policy

This Cookie Policy explains how Provider as mentioned in the Terms uses cookies and similar technologies when you visit our websites and use our digital and mobile services (the "Services").

This Cookie Policy is service-agnostic and applies to all consumer-facing services operated by Provider unless stated otherwise. It should be read together with our Privacy Policy.

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to improve their performance, and to provide information to the website operator. Similar technologies such as pixels, local storage, and software development kits may be used for comparable purposes; in this policy we refer to all of these as "cookies".

2. Types of Cookies We Use

Depending on how you use the Services, we may use the following categories of cookies:

• Strictly necessary cookies: required for the Services to function, such as page navigation, security, and access to secure areas. These cannot be switched off in our systems.
• Functional cookies: used to remember choices you make, such as your language or region, in order to provide a more personalised experience.
• Analytical and performance cookies: used to understand how visitors interact with the Services so we can measure and improve performance. The information collected is aggregated and, where possible, does not directly identify you.
• Preference and marketing cookies: where applicable, used to deliver content that is more relevant to you and to measure the effectiveness of campaigns.

3. Why We Use Cookies

We use cookies to:

• Provide and secure the Services
• Remember your settings and preferences
• Analyse and improve the performance and reliability of the Services
• Comply with legal and regulatory obligations

4. Third-Party Cookies

Some cookies may be placed by third parties that provide services to us, such as analytics providers, payment providers, and mobile network operators. These third parties may process data in accordance with their own privacy and cookie policies. We do not sell personal data to third parties.

5. Legal Basis and Consent

Strictly necessary cookies are used on the basis of our legitimate interest in operating the Services. Where required by law, non-essential cookies are only placed after you have given your consent. You may withdraw your consent at any time.

6. Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies, and to be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality and availability of the Services.

Cookie preferences, where offered, can also be managed through the cookie settings provided within the Services.

7. Retention

Cookies remain on your device for different periods of time depending on their type. Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or you delete them.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or the way we operate the Services. The most recent version will always be available via our Services.

9. Contact

If you have questions about this Cookie Policy or how we use cookies, you can reach us via the contact options provided on this website.